Four ways the University of Texas at Dallas tackles enrollment challenges

Improve the student enrollment experience with OnBase

Like most universities, University of Texas at Dallas (UT Dallas) must contend with rising competition for students and increased scrutiny of the cost of higher education. UT Dallas tackles enrollment management and ineffective student services while creating cost efficiencies with the help of OnBase.

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Boost service levels and lower costs

The vice president of enrollment management at the University of Texas at Dallas shares four ways UT Dallas responded to increasingly high expectations for services and pressure to contain costs:

  • Remove the friction: Automate application processes to create a smoother experience for applicants, faculty and staff.
  • Reduce the run-around: Centralize services for Admissions, Financial Aid and the Registrar.
  • Tailor technology: Use a text messaging system to create a queue for student services, resulting in efficiencies for staff and convenience for students.
  • Measure the outcomes: Implement new goals around cost containment, operational efficiency and retaining students.

By gaining better control over internal processes, UT Dallas achieves a competitive advantage and is prepared to meet external market forces head-on.

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