Robotic Process Automation (RPA) has come of age, and today it is an important consideration for any organization undergoing Digital Transformation. As the volume and pace of digital information continues to increase, the value provided by RPA applications is impossible to ignore: they can automate repetitive and high-volume data processes involving multiple applications and users, without requiring system integration or custom coding.
A “bot” dedicated to a process does not have to multitask or prioritize activity, unlike a human worker
The ability to access and process sensitive data without human involvement reduces the risk of exposure and enables defensible audit trails and chains of custody
Because RPA works at the user interface level, there is no requirement for integration and customization
Copies of core processes can be backed up and restored off-site
Human workers can be re-allocated to higher value tasks and away from repetitive, high-turnover positions
because processes are logged, they are easier to observe, analyze and optimize