Case management and smart process applications (SPAs) are more than industry buzzwords, they’re where the industry is heading. A case management approach empowers organizations to tackle a new kind of work – those dynamic processes and tasks that are driven by human discretion and collaboration and that depend on a complete view of all information.
Case-style work extends beyond courthouses and social services agencies and touches applications across industries – including project management, customer service, incident resolution, compliance tracking and more.
Download the AIIM Industry Watch Whitepaper, “Case Management and Smart Process Applications,” to explore key findings, including:
Learn more now by downloading the report.
For more information, visit OnBase.com/CaseManagement.