Electronic capture—or scanning and imaging—of business documents has proven to be a fundamental driver in key business initiatives including:
Imaging is specifically useful when it is utilized as a component in enterprise content management (ECM) and enterprise information management (EIM) as these solutions often provide automation, workflow and integrations with other enterprise systems, yielding further return on investment (ROI) in terms of productivity, security and assessment of current and future state.
When considering an imaging solution, you need to weigh the benefits of outsourcing, of in-house document capture options, or a combination of both based on your specific needs—as well as potential challenges of each. Image and data quality, trust in the solution or third-party vendor, and cost are paramount considerations.
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