Business process automation is the practice of using computer software and tools to assist a business in conducting its work in order to speed up processes and increase efficiency. Business process management software allows employees to work smarter by:
By ensuring that work is handled consistently and that tasks are delivered to the right users at the right time, business process automation frees users to focus on higher value work and exception cases.
Once you understand the benefits business automation software could bring to your organization, there are a few questions to answer before you can get your project off the ground:
Business process management projects are generally more successful if they start with a limited scope and gradually branch out to new areas. By first starting in those areas, you can establish some quick wins and eventually scale your solution to new departments as business needs dictate – eventually creating an enterprise-wide business process automation system.
Implementing business process automation software drives value organization-wide, providing benefits like:
BPM systems increase consistency, drive efficiency and decrease the need for employees to spend time on slow, tedious, manual processes.