Prepare

Project Management | Change Management


People are as important to enterprise solution success as the business processes you are improving and the technology you are implementing. Hyland’s services provide a structured approach to managing both your projects and the adoption of enterprise solutions, including their impact on people within your organization.

Our experts provide the guidance, tools, training and techniques proven to manage the people side of change. Our services minimize risk, as well as resource and time comments required of your teams.

In short, we make your projects as easy as they can possibly be.

From project management, testing and training, to effective change management and communication strategies that inspire your workforce, we ensure your enterprise solutions are a success.

Project Management

Leverage our experienced and certified project managers to ensure your content management project meets clearly defined project goals, and stays on track, on time and within budget while providing a single-point-of-contact for your organization.

We are programmatic in our approach to enterprise solution delivery and project management, and have spent 20+ years honing our project implementation methodology (PIM) that provides visibility, role-clarity, quality control and effective training.

Our tools and expertise in critical areas of content services capabilities ensure delivery of world-class solutions that take into account:

  • infrastructure and performance
  • extensibility in solution-design
  • enterprise content management
  • intelligent capture
  • case management
  • interoperability and integrated workflows
  • industry-specific environments and requirements

Our vertical expertise in healthcare, insurance, lending, higher education and state and local government has helped hundreds of our customers execute project plans effectively.

Change Management

You’ll always find staff who are resistant to change, especially if it involves processes that impact their daily work. When implementing any enterprise solution there will be functional day-to-day changes in individual roles, processes and technology.

We have learned from our nearly 20,000 customers that project success rates significantly increase when the people who are impacted understand what is changing and why.

Our change management services provide a structured approach to managing the adoption of Hyland content management solutions and their impact on people. We understand that even small adjustments can have a big impact on employee happiness and user adoption.

Our change management consultants use proven methods to:

  1. Align leaders and key individuals who will be impacted
  2. Manage risk and impact
  3. Provide strategic communications
  4. Provide custom training as needed

We’ll ensure that people with authority and influence visibly lead the change, motivating others and ensuring the success of your implementation.