Responding to constituent and media FOIA requests in an efficient and timely way is a constant challenge for government agencies, including public universities and hospitals. Manually processing paper requests and creating response correspondence is time consuming and can cause frustration when responses are delayed or incomplete.
Process and content management solutions from OnBase simplify the collection of FOIA requests by streamlining the management of response documents and communications. With OnBase FOIA software solutions, constituent intakes, acknowledgement letters, invoices, executive reviews and responses are available the moment they are needed, from any location. Government agencies of all sizes will benefit from the FOIA software solution’s seamless integration, which allows users to realize powerful document management functionality from within familiar host environments.