Release of information solutions in healthcare

Streamline your release of information process

Manually completing release of information (ROI) requests in healthcare is a costly, time-consuming process prone to error. Inadvertently overlooking or missing a key part of the patient record risks violating regulations regarding the transfer for protected health information (PHI), resulting in steep penalties.

OnBase enterprise content management (ECM) not only ensures HIPAA compliance, but increases how quickly and accurately HIM departments fulfill ROI requests.

Improve the release of information workflow process with OnBase

By establishing a secure, efficient and accurate release of information process, OnBase:

  • Logs, tracks and verifies records requests
  • Ensures medical records are complete and releases only authorized information
  • Provides a complete audit trail of all interactions, with reports of what, when and to whom a release was provided
  • Offers multiple methods of delivery, including print, export to CD/DVD and encryption
  • Automatically creates fulfillment letters and invoices

With such release of information process improvements, your healthcare organization’s HIM department takes ROI from a labor-intensive cost center to a streamlined profit center.

Learn more about other OnBase solutions for health information management.