The OnBase Mobile Medicare Enrollment solution leverages the electronic data capture capabilities of OnBase and the mobility of a tablet device to create a paperless, efficient enrollment process, guaranteeing better quality. Sales representatives electronically capture prospective enrollee information in the field and upload it for processing – minimizing time required to enroll new members and increasing the number of applications submitted.
Taking manual data entry out of the equation, Mobile Medicare Enrollment reduces human error and improves the accuracy of enrollee information. Sales reps have more time to provide a quality customer experience, and are prompted immediately if any crucial information is missing from the electronic forms.
Once forms are uploaded, they’re routed directly to the correct users for review and approval, reducing the time it takes to move applications through the process. And there are no paper documents to misplace or search for between each step. Insurers set business rules to ensure incorrect or suspect information is identified during processing, mitigating common problems in open enrollment.
OnBase Mobile Medicare Enrollment offers efficient, electronic enrollment that provides managers with greater transparency and improves the quality of applications.