Integrating OnBase with TriZetto improves productivity, decision making and claims processing
Health care payers face tremendous pressure in today’s high-cost, highly regulated claims environment. Providing fingertip access to the information they need to accurately investigate and settle a claim not only eases their burden, but lessens the risk of claims leakage for the insurer.
TriZetto integration with OnBase includes Facets®, Care Advance Enterprise® and QNXT®, and provides a seamless integration to complement and extend the care management and claims experience.
Claims adjusters enjoy instant access to claims and policy documents from within their familiar TriZetto displays. This reduces the number of steps required to create certain activities records, freeing the adjuster to perform higher value tasks.
Activities in TriZetto prompt OnBase to automatically initiate ancillary processes, such as medical review, subrogation, litigation, and so forth, to expedite claims processing.
Care managers no longer need to search for files. All information is stored in a single document repository and accessed directly from the TriZetto application they normally work in.
Technical benefits of the OnBase - TriZetto Integration
Beyond the benefits business users will experience, IT staff enjoy these advantages:
- No development is required. Point-and-click configurable components provide out-of-the-box configuration with no coding or API programming.
- Independent upgrades. The integration approach allows customers to upgrade their TriZetto system independently of their OnBase system, ensuring connectors will work across various versions of OnBase and TriZetto applications.
- Robust, fault-tolerant messaging infrastructure. The OnBase Integration for TriZetto is created using the OnBase Enterprise Integration Server.