Field Adjusters require access to loss notices while reviewing a claim onsite. They must also capture additional information about a claimant, including photos, testimonials, videos or recordings. By offering field adjusters the opportunity to interact with critical information anywhere, anytime – whether connected to a network or not – OnBase Mobile Insurance Solutions empower workers to make confident business decisions while in the field.
With instant access to any forms or documents downloaded to the OnBase client (briefcase), field workers are more effective and efficient while offsite – completing tasks in the field, rather than waiting until they return to the office. Additionally, onsite evidence, such as videos, voice recordings, diagrams, or signed documents, are easily captured and seamlessly uploaded to a document repository once connected to the network.
Another benefit of OnBase Mobile Insurance Solutions is they're easily configurable to make sure all required fields are completed on electronic forms, even triggering additional information when certain fields require it. Once connected to a network, the captured information is exchanged with the insurer's core applications or its business intelligence warehouse, saving the time and expense of transcribing paper-based forms while preventing errors.
Key benefits include:
- Streamlines field operations and improves claims responsiveness
- Eliminates the need for expensive air cards traditionally required to access or input information, by providing access to information, documents and forms while off network
- Built for modern platforms such as the tablet PC
- Instant, anywhere, anytime access to critical business information