Secure file sharing and ECM: An integrated approach

Enterprise file sync and share (EFSS) provides more than collaborative document sharing; it can be an essential piece of your content management strategy and maximize the value of your existing information repositories. 

“It does make a lot of sense to have this integrated approach because a lot of organizations have already made that investment in an overall content management strategy and don’t want to introduce yet another content repository system, just to get the benefits of secure, mobile-friendly document sharing,” says Cheryl McKinnon, principal analyst at Forrester Research. 

By integrating secure file-sharing capabilities within your ECM solution you can:

  • Securely share corporate information housed in your core ECM solution
  • Extend the potential of workflows and processes that are already in place, adding secure file-sharing capabilities
  • Improve the ability to implement and enforce information governance policies across connected systems

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Video Transcription

Cheryl McKinnon, Principal Analyst at Forrester Research

In terms of wide file sync and share technologies, they should be integrated with ECM solutions I think there's a couple of key reasons.

  • A lot of organizations have already made that investment in an overall content management strategy and don't want to introduce yet another content repository system just to get the benefits of secure or mobile-friendly document sharing.
  • Organizations today are still struggling to extend that overall information governance policy to some of these new costing applications or content sources.

In things like file sync and share tools, or other collaboration or social media tools, are adopted by line of business teams; they're often not covered by key retention policies or they're left off the radar during things like investigations or eDiscovery searches.

At Forrester we've been doing joint research with the industry association ARMA for the last seven years. We find that year-over-year a lot of these newer content sources, these collaboration systems, file sharing systems, are least likely to be covered by proper attention policies.

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